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Wednesday, January 17, 2018 Contact Us
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Home » 24/7 Access » Telephone Banking
  • Personal Automated Teller

    Personal Automated Teller (PAT)

No matter where you are, we’re nearby.

Easily manage your finances from home, work, or while traveling. Simply call PAT, Apple’s Personal Automated Teller, and enjoy the convenience of voice-activated account access 24 hours a day…7 days a week!

With your member number and PAT Personal Identification Number (PIN) you’ll have confidential, secure access to:

  • Check account balances and history
  • Transfer funds between accounts
  • Obtain loan information
  • Manage your PAT security settings.

How to Get Started

New Users

Register in one of these easy ways:

  • Enroll 24/7 by calling 703-788-4800, pick option 1 for PAT (800-666-7996 toll-free)
  • Or, visit any branch.

Existing Users

Call 703-323-0222 | 888-PAT-SYSTEM

Forgot your PIN? Reset it in one of these easy ways:

  • Login into Online Banking or our Mobile App, then click PAT PIN from Account Tools
  • Call 703-788-4800 (800-666-7996 toll-free)
  • Visit any Apple branch.

Want to change your PIN? Within the PAT system, simply say Account Maintenance and follow the voice prompts.

PAT Menu Options


Savings Information
Checking Balance
Loan Balance
List of Open Deposit Accounts
List of Open Loans
Deposit on a Specific Date
Loan Balance on a Specific Date


Checking Balance
Check Number Inquiry
Recent Transactions
Check Number Inquiry Range


Last Deposit
Loan History
Recent Transactions
Year-to-Date Information:
IRA Information
Certificate Information
Interest & Dividend Information
Loan & Mortgage Interest Paid


Loan Information
List of Open Loans
Recent Loan Payment
Loan Payment Inquiry
Loan Payoff
Loan Balance on a Specific Date
Loan Advances for the Month
Mortgage Loan Inquiry


Transfer to or from Deposit Accounts
Pay an Apple Loan, Credit Card or Mortgage


Change PAT PIN
Set Mode (Expert or Menu)
Change Member Login

Code Purpose
0 Speak to an agent
# Go to previous menu
* End the call

Save time, call PAT today!

703-323-0222 | 888-PAT-SYSTEM